Track your order
Enter the tracking number from your shipping email to see where your letter is.
Good to know
- Your order ships from Germany as a letter with Deutsche Post.
- The first update can take up to 24 hours after your shipping email.
- Letters have basic tracking: one scan at the sorting centre near us and one at the destination centre. There is no "delivered" scan.
- Outside Germany, tracking stops once the letter leaves Germany. Your local postal service delivers it from there.
- Order not arrived, or the tracking hasn't changed in a while? Contact us